Privacy Policy

We value your privacy and are committed to protecting your personal data. This policy outlines how we collect, use, and safeguard your information whenever you browse our website or engage with our platform.

Privacy Policy

At Horizon Tech, we value your trust and are committed to safeguarding your personal and professional information. This privacy policy explains how we collect, use, protect, and disclose information when you interact with our website, https://horizontech.biz, or engage with our remote staffing and outsourcing services. Our goal is to ensure that your data is treated with respect and processed in a transparent and secure manner.

1. Information We Collect

When you use our website or services, we collect information that helps us deliver better support and professional matchmaking. This includes personal identification data such as your name, email address, phone number, and physical address. If you are a candidate, we also gather professional details including your resume, educational background, employment history, certifications, and skill sets. For clients, we collect company contact information, job descriptions, and organizational needs. We also collect technical data automatically through cookies and web analytics tools, including IP address, device type, operating system, browser type, and usage behavior on our website. This helps us improve site performance, monitor user interaction, and enhance security.

2. Legal Basis for Processing Your Data

We collect and process personal data based on lawful grounds. These include your explicit consent (such as when you apply for a job or contact us via forms), contractual necessity (e.g., when entering into a staffing agreement), compliance with legal obligations (such as tax or regulatory requirements), and our legitimate business interests (such as improving services or preventing fraud). Where consent is required, you may withdraw it at any time without affecting the legality of prior processing.

3. Purpose of Data Collection

The information we collect is essential to match qualified professionals with the right job opportunities and ensure a seamless collaboration between remote workers and businesses. Candidate information is used to evaluate suitability for roles, facilitate communication, and streamline the hiring process. For clients, data helps us tailor our talent acquisition and onboarding services based on your organizational structure and staffing needs. Additionally, we use your data to maintain and improve our website, personalize your experience, send service updates, respond to inquiries, and comply with legal obligations.

4. How We Store and Protect Your Data

All personal information is stored in secure cloud environments managed by trusted service providers. Data is encrypted both during transmission and at rest using industry-standard encryption protocols. We implement strong internal access controls to ensure that only authorized personnel can view or modify your data. All team members handling personal data are bound by strict confidentiality agreements. Regular security audits, system monitoring, and data access logs help us prevent unauthorized access, data leaks, and misuse. In case of any suspicion of improper data use, corrective action is taken immediately in accordance with our incident response plan.

5. Sharing Your Data

We take confidentiality seriously. Candidate data is shared only with authorized clients seeking talent for a specific role, and only after receiving the candidate’s permission. Client data is used internally to understand service requirements and may be shared only with assigned team members for service delivery. We also work with trusted third-party service providers such as IT support, data storage providers, and communication tools. These vendors are required to comply with strict data confidentiality agreements. We may disclose data to law enforcement or regulatory authorities if required by law or to protect our rights and users. We do not sell, rent, or trade your information to any third party for marketing purposes.

6. Your Rights and Choices

You have the right to access, correct, or delete your personal data at any time. If you no longer wish to be contacted, you may opt out of communications. Depending on your jurisdiction, you may also have the right to restrict how we process your data or request that we transfer your data to another provider. To exercise any of these rights, simply contact us via the details provided at the end of this policy.

7. Data Retention and Deletion

We retain your personal data only as long as necessary for the purposes described in this policy. Retention periods vary depending on the type of data and applicable legal requirements. For example, we may retain candidate profiles for up to 2 years and client billing records for 5 years. Once the retention period expires, the data is either securely deleted or anonymized.

8. Cookies and Tracking Technologies

Our website uses cookies to recognize your browser and improve site performance. Cookies may store preferences, track session data, or help us analyze user activity through third-party analytics providers. You may modify your browser settings to refuse cookies, but this may affect the functionality of certain parts of the site.

9. Children’s Privacy

Our website and services are intended for use by individuals aged 18 and older. We do not knowingly collect personal data from anyone under the age of 13. If we discover that we have inadvertently collected information from a minor, we will promptly delete the data from our records. Parents or guardians who believe their child has submitted personal information are encouraged to contact us immediately.

10. Data Breach Notification Protocol

In the unlikely event of a data breach that compromises your personal information, we will follow a strict breach response protocol. This includes identifying the scope of the breach, mitigating further unauthorized access, and notifying affected users as soon as possible. Depending on applicable laws, we may also inform relevant regulatory authorities within the legally mandated timeframe. Our commitment to transparency means you will be kept informed throughout the resolution process, and we will take all reasonable steps to prevent such events in the future.

11. Third-Party Links

Our site may contain links to third-party websites for informational purposes. These external sites operate independently and have their own privacy policies. We are not responsible for the practices or content of those websites.

12. Policy Updates

This privacy policy may be updated periodically to reflect changes in our practices or relevant laws. Updates will be posted to this page with the revised effective date. Continued use of our services constitutes your agreement to the updated policy.

For questions, concerns, or to request access to your personal data, you may contact us at:

Email: [email protected]

Phone: +92-21-34935786


Address: Suite 2002, Parveen Building, D-7, Shaheed-e-Millat Road, Karachi, Sindh, Pakistan

 

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Horizon Tech specializes in delivering innovative BPO services. From IT support and customer care to administrative solutions and back-office operations, our team is dedicated to providing excellence across industries.

Quick Contact

Phone:

021-34935786 | 021-34304040

Email:

[email protected]

Office Address:

Suite No. 2002, 2nd Floor, Parveen Building, D-7, Shaheed-e-Millat Road, Bangalore Town, Block A, Karachi 75350, Sindh, Pakistan.

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