Customer Support Executive (ZR-299)

We are urgently looking to hire a Customer Support Executive with Printing Industry Experience.

Responsibilities

• Take information and details from the customers and coordinate with them
• Collaborate with the production team and design team.
• Must act as Liaison between customers, production team, and design team.
• Address customer concerns, resolve issues, and escalate complex problems to the appropriate department
• Ability to manage customer expectations.

Qualifications

• Previous experience in customer support or a related role.
• Strong communication skills, both written and verbal.
• Excellent problem-solving skills and the ability to handle challenging situations with patience.
• Self-starter mentality with the ability to work independently and as part of a team.
• Flexibility to adapt to changing workloads and responsibilities.
• High attention to detail and accuracy in data entry.
• Ability to thrive in a fast-paced environment.
• Should have printing industry experience.

Requirements

We believe that the right blend of creativity, patience, and a self-starter mentality, will greatly enhance our customer service operations. If you are passionate about delivering outstanding customer experiences and possess the required skills, we invite you to apply for this exciting opportunity.